"Patient Charter" for Physician Performance Measurement, Reporting and Tiering Programs
April 1, 2008
Consumers, Purchasers, Physicians, and Insurers Agree on Principles to Guide Physician Performance Reporting
Leading consumer, employer and labor organizations today announced a comprehensive national agreement with leading physician groups and health insurers on principles to guide how health plans measure doctors' performance and report the information to consumers. The "Patient Charter for Physician Performance Measurement, Reporting and Tiering Programs" creates a national set of principles to guide measuring and reporting to consumers about doctors' performance. Where embraced, the Patient Charter will ensure both consumers and physicians will be able to understand, trust and contribute to how health plans rate doctors' performance and will ensure that:
- Consumers can make more informed decisions based on both quality and cost, with adequate guidance about how to use the information and any limitations in the data.
- Measurement is based on sound national standards and methodology.
- Both consumers and physicians have input into the measurement process and how results are reported. This will help ensure that information is trusted by physicians and meaningful to consumers.
- Measurement is a transparent process so that both consumers and physicians can understand the basis upon which performance is being measured and reported.
- Physicians have adequate notice and opportunity to correct any errors. There will be no surprises.
- Physicians will have information that helps them improve the quality of care they provide.
More information:
Patient Charter for Physician Performance Measurement, Reporting & Tiering Programs
Supporters of Patient Charter (Updated 9.15.08)
Disclosure Patient Charter Press Release
Compiled Statements of Support
Compiled Press Releases
New York Times article
Wall Street Journal article
Milwaukee Journal Sentinel article
October 2009
Advancing Measurement and Reporting Across the Nation: An Update on the Patient Charter
The Patient Charter is being used across the country to further physician performance measurement and reporting. To learn about how the Patient Charter is being applied at a national level as well as in regions such Chicago, Maryland and Wisconsin click here.
Disclosure Project Approves NCQA as Independent Reviewer for Assessing Compliance with Patient Charter
Status of Health Plans and Other Organizations Committed to Fulfilling the Patient Charter (Updated 08.12.10)
